The UK's Largest Coach Operator Network
Becoming a partner operator puts you in the driving seat
Become a Partner Operator
1. Complete the form
It's simple! Fill in the form here and upload the relevant compliance documents with your application.
2. Application approval
Once your application has been approved, we will send you a contract to sign.
3. Start working with us!
You will then be provided with your login details for the partner portal so you can view all live jobs and begin bidding for work - it's as easy as that!
At National Express Transport Solutions, we’re always excited to have new operators on board with us.
We are bringing together the expertise and strengths of our brands and depots across the UK, to form a single, consistent, customer focused transport solution. Across the world, our brand attracts nearly 3 million passengers per day, all with unique requirements and journeys, which is why when you work with us, you are sure to find the right sort of work for your business.
We have numerous teams across the business who are focused on promoting our solutions to businesses, private groups and individuals across the UK; so working with us allows you to focus more time on operating a service that provides an excellent customer experience, than worrying about generating business for your vehicles and drivers.
Apply today to become one of our valued partner operators. We look forward to working with you!
Any questions? Call 01634 975289 or email us for further information.
24/7 support
24/7 operations support from our teams of experts
Market leaders
Market leading UK operator with scale and experience
Incredible technology
Tech partners to offer industry leading solutions
Easy access reporting
Access management information dashboards with ease
UK and Europe
Our drivers are experts at journeys across the UK and Europe
Log in to our partner portal
Are you an existing partner operator?
If you are, use the link below to log in to our partner portal to view live jobs, manage your account and more!
Criteria to be a partner operator
What defines a Partner Operator
- Safety driven – safety is your number one priority!
- Customer focussed – always putting the customer first
- Reliable – punctual and professional
- Innovative – forward-thinking & creative
- Attention to detail – always takes pride in your work
- To become a partner operator, you will need to fill out the application form which will require the following information and compliance documents;
General fleet information
A short summary of the work your business carries out; the age of your oldest vehicle and whether you have any double-deckers or a Luxury/VIP vehicle in your fleet.
Operator details
Registered business name including contact information.
Compliance documents
The following compliance documents will be required to be uploaded with your application:
– Fleet list
– Copy of Operator License
– Copy of European License (if applicable)
– Copy of Motor Insurance certificate
– Copy of Public Liability insurance
– Copy of Employers Liability insurance
– Health & Safety Policy
– Driver Oversight Policy
Once your application has been approved you will then be provided with your login details for the partner portal so you can view all live jobs and begin bidding for work – it’s as easy as that!
The type of work that will be available
General Private Hire e.g. school trips, day trips, airport transfers
European work e.g. ski tours, summer tours
Large contract work e.g. large scale events, home to school shuttles
Employee Shuttle contracts e.g. aviation, corporate private shuttle services
Yearly event contracts e.g. festivals, charity events
Partner portal
As an approved operator you will have access to our partner portal, that allows you to:
-View and update your profile to ensure you are on our approved list for work including your compliant documents, approved driver list and fleet details.
– View and submit your price for jobs that are available in your area
– View the jobs you have been awarded
– Receive feedback on jobs that haven’t been awarded to you
– View your operator score and customer feedback
– Submit invoices for work you have completed and view the progress of these invoices
– Ability to track and record additional charges
– Ability to register interest in large, ongoing contract work
– Reporting dashboard to view monthly performance statistics
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