Important: The Kings Ferry commuter services ceased operating on 24th December, 2021 Click here to view more information
The commuter travel market has been heavily impacted by Covid-19 both nationally and locally. Demand levels have reduced dramatically for all transport providers in this sector and our own commuter services are at a point where they are no longer viable for us to continue operating.
Since the start of the pandemic, we have exhausted all options in trying to make this part of the business work. In light of the continued Covid uncertainties and updated Government guidance, we have taken the tough decision to end our commuter services on Friday 24th December 2021.
The last day of service will be Friday 24th December when we will be operating a Christmas timetable.
There are currently no plans to restart the commuter service in the New Year. However, if the situation changes in the future, we’ll be keen to look at ways to bring back commuter services on a more viable footing.
No, The Kings Ferry will continue to provide private hire, corporate and contract services.
To apply for a refund, please click here to complete our refund form
We process refunds on a monthly basis so you can expect to receive your refund within 30 days of completing our refund form.
If you completed our refund form more than 30 days ago and have not yet received your refund, please contact our team via email@example.com
Ticket refunds will be calculated on a pro-rata basis for the period used. The remaining value will be refunded to the bank account nominated on our refund form.
Yes, if the validity of your ticket was frozen due to Covid you can apply for a refund by completing our refund form.
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