Rapid Personnel
Background
Rapid Personnel is a specialist in the supply of high volume temporary and permanent labour to businesses across the UK. They provide bespoke solutions and exceptional value to help drive fulfilment rates consistently above 99%.
Covering multiple sectors including FMCG, Logistics and Engineering, Rapid Personnel places an emphasis on committing to deliver high quality recruitment services and ensuring satisfaction for both clients and candidates.
Rapid Personnel contacted us at the end of August 2023, indicating a potential short notice commencement to service.
National Express Transport Solutions were chosen based on our ability to satisfy the demands of the contract along with highly competitive pricing.
Our transport solution
Stewarts Coaches, part of National Express Transport Solutions, operates an executive 57-seater vehicle providing a variety of comforts including a climate controlled cabin and Wi-Fi. Stewarts Coaches implemented a dedicated team of drivers, Joe and Manny, to operate the service which offers familiarity, route knowledge and exemplary customer service.
Operating a staff shuttle, the service provides 3 outbound and 3 inbound services per day aligning with the shift patterns of the operation.
“We engaged with Stewarts Coaches at the end of August 2023 to speak about potential short notice requirements for a coach service operating 3 times a day to one of our clients.
From the start, Matt, who manages this service for us, has been a great help. I was impressed with their approach to the onboarding process as well as communication levels.
Stewarts Coaches listened to our requirements and took the best approach to service us with a high standard.
Buses are always clean and on time. Drivers are friendly and having dedicated people running the service gives us a reassurance that our needs will be constantly met.
If there is any issue along the journey such as traffic or vehicle breakdown, replacement is sourced immediately, meaning our service is not compromised.
I am gladly continuing to use Stewarts Coaches as our coach service provider in the local area.”
Sylwia Jablonska
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